Reviews – Capital Hot Tubs

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Clarksburg

From 97 reviews
Lucy Swartz

The technicians were very knowledgeable and stuck with it until the problem was solved. I am very appreciative.

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Carolyn Atwell-Davis

Alex K. was awesome in helping me with a new filter. We have used their Valet Service for 4 years – their technicians are prompt courteous and knowledgeable. I researched several companies before we bought our tub and Capital was clearly …

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jessica diaz

Capital Hot Tubs is top notch. My wife and I did a TON of research before buying and visited multiple locations around the area. Alex was great, he was the first sales person to not be super aggressive or put down other vendors. He was …

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Rich Sigman

Alex is always super helpful! Great product knowledge.

Response from business owner

Thank you for the 5 stars!

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Evelyn Witchie

We bought our hot tub here in 2011 and it is still working wonderfully. The staff here are always friendly and knowledgeable so I highly recommend this company to anyone looking for a tub or spa.

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RN Sweep

From showroom to installation the entire experience with Capital Hot Tubs exceeded my expectations.

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B C

Very easy buying process! Alex was great to work with...he was very patient, knowledgeable, and answered all of my questions. It's very refreshing to work with a sales staff that not only knows their products inside and out, but believes in…

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Rockville

From 182 reviews
Lucy Swartz

The technicians were very knowledgeable and stuck with it until the problem was solved. I am very appreciative.

via Facebook
Loretta Doyle

Dan was amazing to deal with and was able to answer all of my questions. We love our hot tub!! I highly recommend Capital Hot Tubs & Saunas for all you hot tub needs.

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Kyrian Washington

The service was quick and thorough with my repair.

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Lisa G

Great customer service!

Dan McGreal is always a tremendous help in making sure we have the right supplies, this team takes care of their customers long after the initial purchase, and great new location!

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David Hooper

Capital Hot Tubs personnel handle their business and are very understanding. I am a returning customer that upgrade to the new salt water systems. I had a sunroom being built for my hot tub but the contractor was off by four months. CHT …

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Response from business owner

Thank you for the review, David. We were more than happy to accommodate your needs! We hope you are loving your new tub.

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Mark Kemp

They performed the annual valet service for me. David was prompt and very thorough. My spa is sparkling clean and well balanced for the season!

Response from business owner

That's great to hear. Thank you for the review!

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Stuart Trevelyan

Dan was incredibly knowledgeable and helpful in guiding us to the best hot tub for us. Not high pressure like many people in sales, didn't sell us things we didn't need. The installation and ongoing service have been outstanding.

Response from business owner

Thank you so much for the review. We're very happy that Dan was able to guide you in finding the perfect hot tub for you.

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Fairfax

From 85 reviews
Lucy Swartz

The technicians were very knowledgeable and stuck with it until the problem was solved. I am very appreciative.

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Jim t

3 Service calls in 4 years; perfect maintenance, no surprises.

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Andrew Perez

John was helpful and knowledgeable. He answered all our questions and concerns before finalizing the purchase. He also was patient and helpful when we called for help and advice after we went on vacation for two weeks and the levels were …

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Suzanne Klein

Landon did a great job servicing and cleaning our hot tub today. He is professional, educational, proactive and thorough. He is also very pleasant. The staff at the main office and local store have always been most helpful as well. I highly…

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Katherine Suellentrop

This is a great company to work with. Super convenient and professional. Our technician Mike was efficient and helpful. He provided clear recommendations and we were very happy with the service.

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Marty Lawson

Outstanding Capital crew came and picked up the old hot tub. Courteous, professional, and careful.

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John faherty

Excellent work by Landon. Explained all I needed to know about hot tubs. Did a magnificent job on cleaning.

Would recommend Capital hot tubs to my friends and neighbors.

Response from business owner

Thank you so much for the review!

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