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Clarksburg
We purchased a new hot tub virtually during the beginning of the pandemic. The salesman was friendly but not overly pushy, which we appreciated. The delivery was on time and accommodating to our schedule – the hot tub was beautiful and in …
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Capital Hot Tubs customer service is always helpful and knowledgeable of their craft. Many times I spoken to technical support and they are always willing to help you troubleshoot your problem over the phone. Although I’m an DIY person, …
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Quality staff courteous at all times would without reservation recommend Capital Hot Tubs
From the original sale through service calls, they've been a wonderful business to work with, very fair and very responsive. Service technician named Jay has always helped me understand extra things I could do to handle small problems on …
read moreHi Dave, Thank you so much for the kind words, we do our best to help in anyway we can.
Alex was the Best! Thank You
Great experience in purchasing my hot tub. The team was professional and attentive. They were very knowledgeable with the product line and really helped us in evaluating our options. They were also responsive and reliable with follow ups, …
read moreThank you so much for the kind words!
A follow up the sale with years of good service and supply type of business. Friendly answers about getting water to the proper Ph and mix. Honors warranties and is very matter of fact and low-key. Definitively NOT a high pressure outfit…
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Rockville
A follow up the sale with years of good service and supply type of business. Friendly answers about getting water to the proper Ph and mix. Honors warranties and is very matter of fact and low-key. Definitively NOT a high pressure outfit…
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Can't say enough about Capital Hot Tubs. They were incredibly helpful in guiding us to the right tub for our small space, and even sent someone out for free to assess the situation. They got the hot tub to us in record time. Their delivery …
read moreThank you Scott ...so glad you had a good buying experience!
I have written a 5-star review of Capital Hot Tubs & Saunas in the past- when I purchased my salt water spa (Nov 2019).
I really enjoy the hot tub, and we recommend it and them to anyone who is considering it.
THIS review is about the …
read moreThanks Bob for recognizing our great service team!
Fantastic experience from start to finish! Friendly, informative, responsive sales team and friendly, hard-working, efficient crew. Quick turn-around, easy communication, and wonderful new hot tub. Superb overall. Thank you!
Thanks JM for your kind review!
I waited 2 months after I purchased it before I wrote a review. This traditional sauna is one of the best purchases of my life. My family and I use it almost daily. It is extremely relaxing with the music and the lights. What a stress …
read moreYour tradional sauna has so many health benefits. Good for you for choosing a sauna!
They did a great job at the best price and delivered all the way to Ocean City Maryland!
We were glad to help! Thank you for the recommendation, Robert.
Good people good product.
Thank you so much, Rick!
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Fairfax
From purchasing to getting our hot tub serviced everyone at Capital Hot Tubs is always friendly and professional. My family loves our salt water tub and use it daily. I recommend to anyone to talk to Capital Hot Tubs before buying their …
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The sales, delivery and maintenance staff were wonderful. Mike came to help with set up problems with in about 12 hours from the 6:00 pm call for help. This is my 3rd tub from you all and I have been a client for over 15 years. Thanks. …
read moreHi Thomas! Thank you so much for sharing your experience with Mike and our install team your words will make their day. We really appreciate the trust you've placed in us for the last 15 years, and we hope to serve you for another 15.
A follow up the sale with years of good service and supply type of business. Friendly answers about getting water to the proper Ph and mix. Honors warranties and is very matter of fact and low-key. Definitively NOT a high pressure outfit…
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Great customer service. Friendly and knowledgeable. From purchase through service we’ve only had good experiences. Highly recommend them along with the brands of tubs they resale.
We're glad you had a good buying experience!
They were able to come out quickly and address our issues.
Thank you David, glad we could get to you quickly.
We love our new hot tub. From the sales process to delivery everything went great. Everyone was knowledgeable and helpful. We had a tricky delivery due to my yard layout and leveling. The guys did great. Thank you
Thanks Justin! Enjoy your new hot tub!
These guys are the best, customer service is outstanding and dispatched technicians are Highly trained to get your Hottub up and running! Very happy after over decade of outstanding service.
Thanks Maxwell for the kind review.
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