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Fairfax Reviews - Capital Hot Tubs

Fairfax Reviews

From 187 reviews
John Campbell

Great service, very helpful on maintenance questions, a winner.

via Google
Donni LeBoeuf

Gene and I are Very Pleased with the Very Helpful Service we have received from Mike at Capital Hot Tubs and

via Google
Jen Farmer

What a great experience! Always helpful and have everything I need! Always go there! Go see Mike!

via Google
Mary Russell

Mike was very helpful and knowledgeable!

via Google
Jacquelyn Osburn

Mike was out to investigate the trouble with our hottub and not only was he informative but pleasant as well!

via Google
Gene & Donni Leboeuf

...I most certainly would Recommend your Company to Others. You helped…

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Adam Sasso

Great service! Mike was super helpful and quick! Couldn’t be happier with Capital Hot Tubs!! Thank you!!

via Google
Jonathan Dodson

Absolutely fantastic as usual! I have been a very satisfied customer since 2001.

via Google
Ric Fiore

Mike came. Mike saw. Mike conquered (leak).

Thanx

via Google
Dawn Hohl

Mike did a quick fix replacing our salt cell and got a cover ordered for us. Answered all our questions, was very knowledgeable, pleasant and efficient. Extremely happy with service.

via Google
Christopher Marino

Great service. Mike came out and diagnosed the tub tripping out and fixed the problem. I have always experienced superior service from Capital Hot Tubs since 2003. Highly recommend them.

via Google
Rob Cook

I have been a Hot Springs Spa owner for over 20 years, and Capital Hot Tubs just delivered my 4th Hot Springs Spa, this one to my Arlington residence, and I am 100% satisfied with the whole process and experience. From the initial "sales" …

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Response from business owner

Thank you so much for this kind review. We're so happy to hear that you had a great experience with us and that you're loving your new hot tub. As always, if you ever need any assistance let us know!

via Google
Patrick OBoyle

We have had a Hot Springs Hot Tub for years. Capital Hot Tubs has had amazing customer service and prompt repairs. One of the few long term relationships that has lasted due to them over delivering on all fronts.

via Google
Mark Gibson

After some initial difficulty in getting a repair appointment, capital hot tubs sent Mike to diagnose and fix the problem with my hot tub. He quickly diagnosed that the heater had broken and replaced it. The whole operation took about 30 …

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Response from business owner

We're sorry about the initial difficulties setting up the repair appointment. Thank you for taking the time to write a review and it's good to hear Mike was able to quickly resolve the issue.

via Google
Dave Whritenour

Landon and Mike showed up on time quickly corrected the issue and left a very happy customer.

Response from business owner

Thank you for the review! We're happy to hear that our team members were able to fix the issue quickly.

via Google
Barry & Sherrie Walpert

Always a great support system. Never seem to be rushed and are always very helpful

Timothy McKalip

Bought the tub from the Fairfax location 15 years ago, and go back to see John Homan a couple times a year for chemicals and filters. Very happy with my tub, and use it several times a week. Especially enjoy the weekend morning soaks. A …

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Response from business owner

Thank you for the review. It's been great having you as a customer all these years. We're happy to hear that you love your hot tub so much!

via Google
Anna Diefendorf

Mike was very professional and honest. 👍

Response from business owner

Thank you for the review!

via Google
Kristin Keenan

We walked in knowing we wanted a hot tub, but nothing else. In a quick and logical manner we were able to pinpoint what was right for our family and all of our concerns about warranties and moving the tub if we sell our house were easily …

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Response from business owner

Thank you for the review! We're happy to hear you had such a great buying experience. We know you'll love your tub once it arrives!

via Google
Debra Libengood

Mike came out this morning right on time. Quickly diagnosed the issue with the tub and fixed it in about an hour! Very pleased with the customer service, the timeliness and the professionalism.

Thank you!

Response from business owner

Thank you for the review. We're happy to hear that Mike was able to fix the issue quickly for you. We're very lucky to have Mike on our team. Happy Hot Tubbing!

via Google
DAVID N LOPEZ

Knowledgeable, courteous staff, always has supplies and advice I need! Thanks!

Response from business owner

Thank you for the review. We've been happy to have you as a customer all these years. Happy Hot Tubbing!

via Google
JP Angelone

Great company. Quality products and services service. The staff is knowledgeable and professional.

Response from business owner

Thank you for the review! It's great to hear that you're happy with your Envoy hot tub & ACE Watercare system. We're always here if you need any assistance.

via Google
Linda Mcnabb

We love hot Springs Hot tubs. A friend turned us on to Hot Springs in the late 80’s and we never looked back. We are a retired military family and moved our first spa 13 times, it was a great have for moving, we knew we could always set it …

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Response from business owner

We couldn't have said it better ourselves! Hot Spring is the best brand and we're proud to be among their top dealers. We've been very happy to have you as a customer all these years. Happy Hot Tubbing!

via Google
Brad Shepherd

Great company, quality products and great customer service.

Response from business owner

Thank you for the review. It's great to hear that you're loving your hot tub and our service!

via Google
Theo Hugs

Fantastic service. Professional & courteous. Device tech easily identified the problem and fixed it. Cap Hot Tubs & their team of pros are awesome. Thanks!

Response from business owner

Thank you so much! We're very proud of our service team. If you ever need anything else, just let us know.

via Google
Cory Wagner

Excellence service and explanation. Very professional and arrived on time as expected. I've always had good service with this company.

Response from business owner

Thank you so much for the review. We've been very happy to have you as a customer all these years.

via Google
Richard Erb

Mike was awesome!!

Response from business owner

Thank you for the review! We are happy to hear it.

via Google
Ronald McGrath

Sandie is super helpful with an awesome demeanor. Got me all set with all my supplies and also had items directly delivered to my home. Go Sandie!

Response from business owner

Thank you so much for the kind review. We're very happy to hear that Sandie helped you find the perfect hot tub for you. Let us know if you ever need anything.

via Google
Murat Unal

Mike has done a great job, very responsive and seems an expert on hottubs.

Response from business owner

Thank you for the review. We're very lucky to have Mike on our team and it's great to hear that you are loving your hot tub!

via Google
Mike W

Quick and friendly service. Never an issue getting issues resolved.

Response from business owner

Thank you for the review. It's great to hear that you've been happy with our service.

via Google
Toby Bush

Bought our HotSprings hottub from CHT in 2007. Service calls are few and far between but when they are required they are super easy. We love our hottub!

Response from business owner

Thank you for the review. We've loved having you as a customer and it's great to hear that you're happy with our service!

via Google
Scott LeMay

Capital Hot Tubs is the best! I compared the 3 top companies in the area, all of which I could have been happy with, but Joe and Mike at Capital Hot Tubs, along with the product, price, and customer service made my decision to go with …

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Response from business owner

Thank you for taking the time to write this review. We're so happy to hear that you and your family are loving your new hot tub, and that we were able to assist you in picking out the perfect one! We know you will be enjoying your hot tub for many years to come.

via Google
Kim Davis

Great customer service and love our hot tub!

Response from business owner

Thank you for the review! We're very happy to hear that you love your new hot tub!

via Google
robert zarzar

Mike related two potential problems after inspecting our tub. One was a quicker cheaper fix which likely wouldn't solve our problem. The more expensive and problematic fix may well be needed anyway. We agreed to the former and if the latter…

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Response from business owner

We're very lucky to have Mike on our team. We hope that the issue won't require anything further, but if so just give us a call.

via Google
Anne Dunne LeMay

Capital Hot Tubs is the best! I compared the 3 top companies in the area, all of which I could have been happy with, but Joe and Mike at Capital Hot Tubs, along with the product, price, and customer service made my decision to go with …

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Response from business owner

Thank you so much for the kind review! We're glad Dan & Joe were able to make it such a nice buying experience and that you found the perfect hot tub for you and your family!

via Facebook
Michele Alexander

Mike was prompt, quick and thorough. He explained everything and made sure we didn’t miss anything we could get under warranty. Thanks Mike!

Response from business owner

We're happy to hear that Mike was able to help you with your repair and get things running again!

via Google
Tim Boone

We have been enjoying our new Hot Springs spa for the last 2 months. We have been using it on most evening after dinner. It has really helped us relax and dissipate the stress of the day . It has even help us get a more restful night's …

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Response from business owner

We're happy to hear that your hot tub has been such a wonderful stress reliever! We're very proud of our team, and glad we could help you find the perfect hot tub for your needs.

via Google
Luis Noda

Great service!

Response from business owner

Thank you for the review!

via Google
Charles Bull

Very pleasant purchase experience. The installation crew were great!

Response from business owner

We're glad to hear you had a great experience with us. We're luck to have such a talented installation crew! Enjoy your new hot tub.

via Google
David Welsh

Knowledgeable and friendly. What more do you want?

Response from business owner

Thank you so much for the review.

via Google
James Washburn

Capital Hot Tub Relocation....Total Team Effort-from establishing initial dates to final confirmation with Ms. Jesica Kruger -Office Manager. Polite, Professional, and Attentive to Details! Thank You, James Washburn

Follow-Up on our Hot Tub…

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Response from business owner

Thank you for the review! We're very happy that we were able to relocate your tub for you. And we're very lucky to have Jesica as our office manager.

via Google
Thomas A. Moulton

Great hot tub buying experience, Mike Davis (Fairfax location) has been exceptional!

Response from business owner

Thank you for the review. We're happy to hear that you had a great experience with us. We hope you enjoy your new hot tub!

via Google
Joseph Knauer

It is so nice to see John Homan still working tat he Fairfax store. I bought my Hot Springs 12 years ago from John and the service I have received has been amazing ever since. We added an Infrared Sauna last year as well and it has been …

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Response from business owner

We've loved having you as a customer! And it's great to hear that you love your hot tub and new sauna!

via Google
Templar Knights

Mike is an excellent service tech. He showed up on time and did the work in a professional and timely manner.

The hot tub needed a thermostat replacement and it was replaced in 20 minutes.

Definitely recommending his service to anyone.

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Response from business owner

Thank you very much for this review. We're glad the issue was fixed quickly.

via Google
Greg Salley -Realtor Long & Foster

I received amazing service today from Jesica Kruger at Captial Hot Tubs. She was patient when I explained to her that I was looking for a part from a 21 year old hot tub that I originally purchased from them. She went beyond expectations …

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Response from business owner

Thank you for this review. We're glad we were able to get you the hot tub part you needed. We're very luck to have Jesica on our team.

via Google
Pamela Orr Weaver

I just wanted to thank you for your amazing service on my mother's hot tub this morning. Mike arrived on time, diagnosed & fixed the problem quickly all while being very courteous and forthcoming with costs and time it would take. Thank you…

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Response from business owner

Thank you for taking the time to write this recommendation. We're very happy to hear that Mike was able to fix the issue so quickly! If you ever need anymore assistance, just give us a call.

via Facebook
Paul Tenney

Great experience purchasing the hot tub. Staff was friendly and thorough. Delivery was quick. Set up excellent. Highly recommend this company and their product lines

Response from business owner

Thank you for the review. We're very happy to hear that you had a great experience with us. Enjoy your new hot tub.

via Google
Steve Luteran

I am a first time Hot Tub owner. I went with the 4 person Beam. I purchased from Capital Hot Tubs because they had the best prices and excellent quality. I did my research. I love my Hot Tub. Low pressure sales and very knowledgeable. …

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Response from business owner

Thank you for writing this review. We're glad that you are happy with your new hot tub!

via Google
David Hooper

Good Afternoon,

It is my pleasure to acknowledge Mr Alex Kohler for outstanding salesmanship. I don't believe too many people could have convinced me to buy another hot tub within a 10-month timeframe. Yes, I am a return customer, totally …

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Response from business owner

Thank you so much for taking the time to write this review! We're very happy to hear that you love your the new FreshWater salt system! We're lucky to have Alex on our team, and we hope you love your new hot tub.

via Google
Dan Mercer

From start to finish a pleasure doing business. Salesman was also a technician and was extremely knowledgeable about the products. The support for getting the transaction done through the military exchange was excellent when I had an issue …

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Response from business owner

Thank you for the review. We're very happy to hear that you had such a great experience with us. Enjoy your new hot tub!

via Google
Mark Pedry

Always helpful and very knowledgeable!

Response from business owner

Thank you for the kind review!

via Google
The Really Bad Tom Dalton Page

Great sales and service. My Grandee tub was installed quickly even though my yard was snow and mud covered. John and Patty are great to work with. The install crew were friendly and professional . I would highly recommend Capital Hot Tubs!

Response from business owner

Thank you for the review and we're very happy to hear that your hot tub delivery and installation went smoothly!

via Google
Paul Jimenez

After purchasing a hot tub and struggling for two months trying to get it to keep chlorine at an acceptable level, Landon came out and too care of everything, replacing a faulty controller as well as flushing the entire system and getting …

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Response from business owner

We're very happy that Landon was able to fix the issue with your hot tub. If you ever need anything else, just let us know!

via Google
Susan Bresee

We love our new SX hot tub from Capital Hot Tubs in Clarkaburg, MD. The variable lights and jets are fun. The water gets nice and hot. It's so beautiful and relaxing at night with the steam coming off and the sound of the water.

Response from business owner

Thank you for writing this review. We're so happy you are loving your SX hot tub. Let us know if you ever have any questions.

via Google
William Trainer

We just purchased our new Envoy spa and it was a great experience from start to finish. John Homan's knowledge, low pressure sales approach and sincere interest in our needs was refreshing and greatly appreciated. He's your man if you are …

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Response from business owner

Thank you for taking the time to write this review. We're very happy to hear that you had a great experience with everyone on our team and that your are loving your new Envoy hot tub.

via Google
Rick Minicucci

Haven't used the tub yet, will wait until spring, but so far sales experience with John, tub delivery and old tub removal, and overall experience dealing with Capital Hot tubs has been a stress free and good experience.

Response from business owner

We're glad to hear that you had a great experience picking out your hot tub, and that the removal of your old tub/delivery of the new one went well. If you need anything let us know! Happy Hot Tubbing!

via Google
Elizabeth Orgeron

Best investment that I have made! We use our tub a few times a week and have had no issues at all! Thanks for great customer care!!! 🙂

Response from business owner

Thank you so much for the kind review. We're happy to hear that you're loving your hot tub and using it regularly.

via Google
Jim Balog

We bought our hot tub from John at the Fairfax store in 2010. He was very knowledgeable, thorough and pleasant to deal with. We stopped by today to pick up supplies and John is still there. We asked about the differences between our spa and…

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Response from business owner

Thank you so much for the kind review. We're very happy to have had you as customers all these years.

via Google
Mary Anderson

We've enjoyed our hot tub since 2011! Excellent service, friendly staff.

Response from business owner

Thank you so much for the review. We're happy to have had you as a customer all these years.

via Google
David Bellows

I have been with Capital Hot tubs since 2003. We have a Hot springs Vanguard hot tub and have been very happy with its performance, maintenance, and cost to operate. The sales staff is always helpful and informative. They hold VIP nights …

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Response from business owner

Thank you so much for the review! It's been great having you as customers for all these years. Let us know if you ever need anything.

via Google
T Hutson

I’ve been a Capitol Hot Tub customer and owner of a Hotsprings Grandee for about 6 years. The customer service is always great – in person and over the phone. Today I had a weird issue I hadn’t ever experienced (due to a power outage) and …

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Response from business owner

We're so happy to have had you as a customer for all these years and we're glad that we were able to help. Happy Hot Tubbing!

via Google
Jan Tievsky

We purchased our Hot Springs Classic hot tub from Capital Hot Tubs & Spas over 30 years ago. Over that time, we have had several interactions (repairs and replacing worn tops and dirty filters) and always found them to be very helpful. Last…

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Response from business owner

Thank you so much for taking the time to write this review. We're very happy to have had you as customers for all these years. If you ever need anything, just let us know.

via Google
Peggy Reid

Just had our start up tutorial with Mike at Capital Hot tubs. He was extremely helpful and patient while going over the startup instructions. Tomorrow is our installation day — looking forward to relaxing this weekend!

Response from business owner

Thank you for the kind review! Enjoy your hot tub!

via Google
Joshua Braun

So I wrote a review about three weeks back where I complimented the store staff but complained about a very poor Service (as in repair) experience. It's been a few weeks now and I wanted to make sure I gave credit where it was due and stand…

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Response from business owner

Thank you for letting us know and for your honest review. Again, we apologize for your experience, and we're happy to hear all is working as it should now. Please notify us if you need any further assistance.

via Google
Shaundra Culatta

Capital Hottubs Delivers! I came in a week before Christmas hoping to surprise my family as a gift, knowing it was highly unlikely to get it done before then. Not only did they guarantee they could do it, but were at the house three days …

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Response from business owner

Thank you so much for the review. We're so happy you were able to give your family a wonderful Christmas gift. We hope you love your new hot tub.

via Google
M N

Everyone we've worked with there has been great. They made the buying and installation process easy, and have provided excellent customer service. Very responsive and knowledgeable.

Response from business owner

Thank you so much for the kind review.

via Google
Mike Davis

Good product and sales and service are great to work with.

Response from business owner

Thank you so much for the recommendation. We appreciate it.

via Facebook
D P

I would like to express my appreciation for the outstanding customer service provided by Mike Davis during a service call to repair our Landmark hot tub. Mike showed up right on time. He had a positive and pleasant attitude especially given…

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Response from business owner

Thank you so much for the kind review. We're so glad to hear that Mike was able to get your hot tub working again. We're very proud of our service team.

via Google
Karen Marksteiner

Bought Vanhuard spa 2004, still running like new. Have had other brands of hot tubs in the past which only lasted a couple years because they were made cheaply and having problems that were expensive to fix. Service has been great! Every …

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Response from business owner

Thank you so much for the review. We're happy to hear that your Vanguard is still such a great addition to your life. As you know, if you need anything just let us know.

via Google
Clark Allen

I looked at reviews before going to Capital Hot Tubs. After reading through them I figured this many people can’t be wrong and they weren’t.

After showing up and meeting with Alex I knew I was in the right spot. I walked in not knowing a …

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Response from business owner

Thank you so much for the review. We're so happy that Alex was able to help you find the perfect hot tub for you. We hope you are loving your Limelight hot tub!

via Google
Amanda Martin

I must say – I am very impressed with the services rendered by Alex at Capital Hot Tubs in Fairfax. I felt welcomed from the moment I walked in and was treated with kindness and respect throughout the duration of my visit. Alex was friendly…

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Response from business owner

Thank you so much for taking the time to write this review. We're very happy to hear that you had a great experience with us. If you ever need any additional assistance, just let us know!

via Google
Sean Ambrose

I purchased my Hotsprings hot tub from another distributor in Maryland, near Baltimore. However, I will only deal with Capital Hot tubs & Saunas. Unlike the other distributor, Capital actually helped me out quite a bit from my initial setup…

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Response from business owner

Thank you so much for the kind words and recommendation! We're always here if you need anything.

via Facebook
Jeffrey Petrich

Capital Hot Tubs offers top notch products and provides excellent service and support. Landon recently did a superb job with attention to detail on a clean, drain and fill home service on my Envoy and Jesica followed up with helpful …

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Response from business owner

Thank you so much for the review! We're happy to have you as a customer all these years. As always, we're here if you need anything.

via Google
dhall78 .

Simply put, I had the best customer service experience I’ve had in a long time!! With the snow I wasn’t sure if my scheduled hot tub maintenance was still on for today but once I looked outside, there was my tech Landon hard at work.

Along …

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Response from business owner

Thank you for the review! We try our best to always get to our customers- no matter how much snow & ice there is. We're happy to have been able to service your hot tub, and we hope you enjoy it in this snowy weather.

via Google
Neil Bressler

Have owned a capital hot tube for 15 years. I had an issue with the tub and they were their the next day too fix it I needed product so I went to their store in Clarksburg and Ashley and Alex could not have been more helpful. Good company …

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Response from business owner

Thank you so much for the review! We appreciate your business and are always here to help.

via Google
Marianne B. Haegeli

I have owned my hot tub from Capital Hot Tubs for going on 14 years now and needed only two service calls! Both times, the tech came out very quickly, once in below-freezing temperatures at 7 am, and the tub was fixed and ready to roll in …

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Response from business owner

Thank you for the kind review. We appreciate having you as a customer for the past 14 years, and it's great to hear our service and office staff have made your hot tub ownership such a positive experience. Happy Hot Tubbing!

via Google
Betty Mccrumb

Very nice people, good service,very accommodating. Amber was awesome!!!!

Response from business owner

Thank you so much for the review! We're happy that you had a good experience with us.

via Facebook
Nick McElveen

Great service on both sales and delivery!

Response from business owner

Thank you for the review. We're glad you are happy with your hot tub and the delivery!

via Google
Tom Roach

I was pleasantly surprised to learn Capital Hot Tubs opened a beautiful and convenient store and showroom here in Rockville. I own an Envoy hot tub that I purchased from the Clarksburg Maryland location almost three years ago. Previous, I …

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Response from business owner

Thank you so much for the review, Tom! We're glad that you're loving your Envoy hot tub. All 3 of our stores have hot tub filters, watercare, and accessories in stock so stop on in whenever you need something.

via Facebook
Nancy VanDeursen

They have always been helpful as I learned the care of my hot tub. Now several years later I always find them ready with supplies or answers if I need them in a friendly way.

Response from business owner

Thank you for the review. As you know, if you ever need water care chemicals, filters, or anything else for your hot tub just give us a call or stop by the store. Happy Hot Tubbing!

via Google
Meredith Carothers

My family has purchased and traded in several hot tubs over the years with great satisfaction each time. The team at Capital Hot Tubs provides great service and truly makes this a seamless experience. We have been very happy with the …

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Response from business owner

Thank you for the kind review! We're so glad to hear that you've been happy with our service for years, and we really do appreciate your business.

via Google
Mike Jones

Capital Hot Tubs really went all out for us and our new tub. The installation crew came out and stayed late on a Friday until the job was completely finished. Our salesman, John Homan spent the time to explain everything to us and made sure…

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Response from business owner

We're so glad to hear that you had a wonderful experience with us and that you're loving your Hot Spring SX hot tub! Let us know if you need any other assistance.

Happy Hot Tubbing!

via Google
Ian Gleason

I bought my spa several years ago. Joe’s team is great to work with and since it was installed they have given me a lot of good advice.

Response from business owner

Thank you for the recommendation, Ian! We're very happy to have you as a customer these past few years.

via Facebook
Daria Parrell

This place is fabulous, helpful, and efficient.

I bought a hot tub, and get all my chemicals and various accessories as needed.

Response from business owner

Thank you so much for the review! And thank you for being a customer with us all these years. We're happy to help you keep your Hot Spot hot tub in top shape.

via Google
Elizabeth Milwee

The whole business!

From the Hot Springs hot tubs themselves, to the owners, to the office personnel, to the salesmen, to the delivery and service personnel.

My tub is nearly 18 years old because of its quality, proper maintenance and the …

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Response from business owner

Thank you so much for taking the time to write this. We're very happy to have you as part of our Capital Hot Tubs Family. If you every need anything else, just give us a call.

via Facebook
John Adamson

We have had our Highlife Grande saline hot tub from Capital Hot Tubs for three years now, and I love it. It took me a little trial and error to get into a good rhythm for keeping the water quality balanced. The new saline aspect makes it …

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Response from business owner

Thank you for the review! We're glad that you're happy with the Ace Salt Water system. Let us know if you every need any assistance.

via Google
Iris A Collins

John was extremely helpful and patient with us. Made our first hot tub purchase easy. Was in contact with us throughout the whole process. Highly recommend!!!

Response from business owner

Thank you so much for the review! We're glad that John was able to help you find the perfect hot tub for you.

via Google
Kanae Winslow

We recently purchased a hot tub from them and we were very satisfied with them! John was very knowledgeable and when we were in the store, he didn’t make us feel like we had to buy it from them. We love the hot tub we purchased and we are …

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Response from business owner

Thank you so much for the review! We're glad that John was able to help you find the perfect hot tub for you.

Happy Hot Tubbing!

via Google
A Google User

Friends told us that there was no comparison: Hot Springs was the way to go when we got a hot tub. We installed it at our second home in West Virginia three years ago and love it! Sales and service from Capital Hot Tubs has been helpful and…

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Response from business owner

Thank you so much for the review! Hot Springs is definitely top of the line. We're happy to have you as part of the Capital Hot Tubs Family.

Happy Hot Tubbing!

via Google
Manoj Sharma

We had an excellent experience with both John and Patty in the sales team. John patiently showed us several swim spas and the accessories. Our research and his product demonstration helped us quickly decide on the model we wanted. We …

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Response from business owner

Thank you so much for the kind review! We're very happy that we were able to help you find the perfect swim spa for your family!

via Google
Eric and Heather LoPresti

Our salesman, John, was very helpful and the purchase went smoothly.

Response from business owner

Thank you so much for the review! We're glad that John was able to help you with your purchase.

via Google
Jackie Irby

Totally in love with my sauna and the OUTSTANDING service I received from Capital Hot Tubs and Saunas.

Response from business owner

Thank you so much for the review, Jackie. We're so happy that you love your sauna! Welcome to the Capital Hot Tubs Family!

via Google
Ed Vallejo

I wanted to take the time to praise Capital Hot Tubs for their excellent customer service. My wife and I have been enjoying our new Freeflow Cascina hot tub. It is the perfect combination of relaxation and quality. We especially love the …

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Response from business owner

Thank you so much for the review, Ed! We're so happy that you guys are loving your hot tub!

via Facebook
Rick Hunt

This is the second Hot Tube I have purchased from Capital Hot tubs in Fairfax. The people there are great and so are the products

Response from business owner

We're happy to hear that you love your hot tub, Rick! We're very proud of our Fairfax location, appreciate the feedback. If you ever need anything from us don't hesitate to reach out!

via Google
Lee Perna

Very helpful and informative without being pushy. Enjoyed buying from them.

Response from business owner

Thank you very much for the review, Lee! Let us know if you need any assistance with your new Hot Tub- we're always here to help.

via Google
David Laux

I highly recommend Capital Hot Tubs. I recently purchased a Hot Springs hot tub. When I went in for the first time last year, I told the salesman (John) that I was just looking at the moment and was planning to purchase one a year later. …

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Response from business owner

Thank you David for the kind review! We're so glad your hot tub is running...this is perfect weather for sitting in the hot tub! Have a great holiday!

via Google
Ken Antolik

My partner and I did an extensive research on hot-tubs and had several vendors at our house. I finally called Capital Hot-Tub and spoke to John, a representative of the aforementioned. We found that John, a representative from the Capital …

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Response from business owner

Hi Ken & Thomas, Thanks so much for your kind words. Please call me anytime you have a question. Enjoy your Envoy and the Bluetooth sound system! Warm Regards, John

via Google
Edward Rush

We love the spa. The whole process was great. Not pushy on sales, explained all the options. Patient with questions and always there for follow up questions and support. Nothing like it, very relaxing after a hard day. Highly recommend.

Response from business owner

Thank you Edward! Enjoy your HotSpring Pulse!

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Nik Wats

John was a great host...professional, unbelievably knowledgeable, and above all, truly patient — clearly a result of his long tenure with the dealer. What a joy to work with someone so confident and expert in his field.

John helped …

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Response from business owner

John and Alex are two of our finest members of the team. We are extremely happy that they were able to help and you enjoyed the experience!

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Paul Powell

I recently purchased a hotub from Capital Hot Tubs in Rockville. Dan was our salesman and made the purchase and installation as easy as possible. He was very knowledgeable and pleasant, took the time to answer all of the many questions my …

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Response from business owner

Thanks Paul! We're glad your buying experience and delivery went well! Enjoy your HotSpring Prodigy!!

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