Accolades

Award Winning Service. Award Winning Brands.


 

2016
Retail Excellence Alice Cunningham Marketing Award

 


 

Based on independent audited results of Sales, Service, Operations & Customer Satisfaction.

Spasearch magazine is pleased to announce that Capital Hot Tubs has received the coveted Spasearch Certified Retail Store award – the only independent retail endorsement in the hot tub industry. Proving their longtime commitment to excellence, Capital Hot Tubs has met all the standards of the rigorous certification process.

Completely independent and based solely on merit, hot tub retailers earn the Certified Retail Store status by demonstrating excellence on every level, from employee training to consumer satisfaction. To maintain complete impartiality, all results were tabulated through a team of third-party auditors, ensuring that this certification was won fairly and not influenced by advertising dollars.

 

3 time winner of the prestigious John Holcomb Silver Award for Technological Advancement in the Pool and Spa Industry, including the Holcomb Silver Award for the No-Fault 6000 Heating System, a Hot Spring Exclusive feature.

 

 

Hot Spring Spas are the only spas with NSF P181 certification, meaning they’ve met comprehensive standards for overall safety and performance of the entire spa – not just certain parts. With the introduction of P181 certification, the NSF raised the bar in spa safety. NSF is a not-for-profit organization whose purpose is to help consumers live safer everyday.

 

Awards

  • 2016
    Retail Excellence Alice Cunningham Marketing Award
  • 2014
    Territory Dealer of the Year Region 12
  • 2012
    Territory Dealer of the Year Region 12
  • 2010
    Territory Dealer of the Year Region 1
  • 2005
    Territory Dealer of the Year Region 14
  • 2005
    Silver Club for Outstanding Sales Achievement
  • 2004
    Territory Dealer of the Year Region 14
  • 2002
    Silver Club for Outstanding Sales Achievement
  • 2001
    Scott Smith Superior Customer Satisfaction Award
  • 2000
    Gold Club for Outstanding Sales Achievement
  • 1999
    Silver Club Outstanding Sales Achievement
  • 1999
    Territory Dealer of theYear Region II
  • 1998
    Silver Club Outstanding Sales Achievement
  • 1997
    Design Award – Gold Medal
  • 1997
    Region II Design Award
  • 1996
    Award for Professional Excellence
  • 1995
    Best New Dealer – Fairfax Location